Privacy Policy

Tactile Engineering, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website (https://www.tactile-engineering.com), its subdomains, and our application (collectively, our "Service"). By using our Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To ensure clarity, the following terms are defined as:

Cookie: A small data file stored by your web browser to identify your browser, provide analytics, or remember preferences like language or login details.

Company: Tactile Engineering, Inc., located at 3601 Sagamore Pkwy N, Ste C, Lafayette, IN 47904, responsible for your information under this Privacy Policy.

Country: United States, where Tactile Engineering, Inc. is based.

Customer: Any company, organization, or individual that uses our Service to manage relationships with consumers or users.

Device: Any internet-connected device (e.g., phone, tablet, computer) used to access our Service.

IP Address: A unique number assigned to a device connected to the internet, often indicating geographic location.

Personal Data: Information that directly or indirectly identifies an individual, such as name, email, or IP address.

Service: The services provided by Tactile Engineering, Inc., as described in our Terms of Service and on our platform.

Third-Party Service: External entities (e.g., advertisers, partners) that provide content or services we believe may interest you.

Website: Our site, accessible at https://www.tactile-engineering.com.

You: A person or entity registered to use our Services.

Information We Collect

Automatically Collected Information

When you visit or use our Service, we automatically collect certain information, including:

Device and Usage Data: IP address, browser type, device characteristics, operating system, language preferences, referring URLs, device name, country, location, and usage patterns (e.g., pages viewed, time spent, clickstream data).

Cookies and Tracking Technologies: We use cookies, Flash cookies, or similar technologies to enhance functionality, prevent fraud, and analyze performance. These may track page response times, download errors, or user interactions (e.g., scrolling, clicks).

Purpose: This information helps maintain security, operate our Service, and support internal analytics and reporting. It does not directly identify you unless combined with other data.

Information You Provide

We collect information you voluntarily provide, such as:

Account and Profile Data: Name, email address, password, or other details provided during registration or use.

Personnel Data: If you are an employee or applicant, we collect information for HR purposes, such as administering benefits or screening applications.

Customer Communications: Information provided when you contact us (e.g., via email or customer service).

Children's Privacy

We do not knowingly collect Personal Data from children under 13 without verifiable parental consent. If we learn that a child under 13 has provided Personal Data without consent, we will promptly delete it. Parents or guardians who believe their child has provided such data should contact us at [email protected].

How We Use Your Information

• We use your information for the following purposes:
• To provide, operate, and improve our Service.
• To personalize your experience (e.g., remembering preferences or login details).
• To analyze usage trends and optimize performance.
• To prevent fraud and ensure security.
• To communicate with you, including responding to inquiries or sending service-related updates.
• For HR purposes (e.g., managing employee benefits or screening applicants).
• To comply with legal obligations or enforce our Terms of Service.

How We Share Your Information

We may share your information in the following circumstances:

Corporate Affiliates: With entities that control, are controlled by, or are under common control with Tactile Engineering, Inc., provided they adhere to this Privacy Policy.

Third-Party Service Providers: With vendors who perform services on our behalf (e.g., hosting, analytics, payment processing), under strict confidentiality agreements.

Business Transfers: In the event of a sale, merger, or bankruptcy, your information may be transferred to a third party, who must comply with this Privacy Policy.

Legal Requirements: To comply with applicable laws, regulations, or legal processes (e.g., subpoenas, court orders).

Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.

We do not sell your Personal Data to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These are non-essential but enable features like remembering login details or preferences. You can block or disable cookies via your browser settings, but this may limit functionality or cause loss of saved information (e.g., login details). For more information, consult your browser’s help menu.

Data Retention

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

Account data is stored for up to 6 years unless you delete your account, in which case we dispose of it within 60 days.

Usage data may be retained for analytics purposes in anonymized form.

Your Rights

General Rights

You may:

• Update or correct your information.
• Change communication preferences.
• Request a copy of the Personal Data we hold about you.
• Request deletion of your Personal Data (subject to legal retention requirements).
• To exercise these rights, contact us at [email protected]. We will respond within 30 days.

GDPR (European Economic Area Residents)

If you are in the EEA, you have the following rights under GDPR:

Access: Request a copy of your Personal Data.

Rectification: Correct inaccurate or incomplete data.

Erasure: Request deletion of your data, subject to legal exceptions.

Restriction: Limit how we process your data.

Portability: Receive your data in a structured, machine-readable format.

Objection: Object to processing for specific purposes (e.g., marketing).

We process Personal Data fairly, lawfully, and transparently, collecting it only for specified purposes. We use GDPR-compliant vendors and ensure robust security measures.

CCPA/CalOPPA (California Residents)

Under the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA), you have the right to:

• Know the categories and specific pieces of Personal Information we collect, use, or share.
• Request deletion of your Personal Information.
• Opt out of the sale of your Personal Information (we do not sell your data).
• Non-discrimination for exercising your privacy rights.
• Submit requests to [email protected]. We will respond within 45 days.

Third-Party Services

Our Service may include links to third-party websites or services. We are not responsible for their content, accuracy, or privacy practices. Your interactions with these third parties are governed by their policies, and you access them at your own risk.

Security

We implement industry-standard security measures to protect your Personal Data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our Service or legal requirements. We will notify you of material changes (e.g., via email or a notice on our Service) before they take effect. Continued use of our Service after changes indicates your acceptance of the updated policy.

Governing Law

This Privacy Policy is governed by the laws of the United States, excluding its conflict of law provisions. Any disputes will be subject to the exclusive jurisdiction of U.S. courts, except for EEA residents who may have additional rights under GDPR or other applicable frameworks.

Contact Us

If you have any questions or comments about this Policy or our privacy practices, please contact us at the following address:

Tactile Engineering, Inc
3601 Sagamore Parkway N, Suite C
Lafayette IN, 47904
(765) 233-6620
[email protected]

Effective Date: September 4, 2025